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The Seven Personalization Principles:
Learn the Principles to Thrive in these Disruptive Times
7 PERSONALIZATION PRINCIPLES
These proven winners include: Netflix, Nordstrom, Disney, Southwest Airlines, Apple, Starbucks, Timbuk2.
This book gives you the perspective, the principles and the plan to ensure successful implementation of personalization, individually and organizationally.
Creating Intense Employee Engagement
In order to engage your talent, enable them with skills, learning, development and opportunity to feel like they can contribute and make a difference in your company for day one. The best companies catch their talent doing things right at every touchpoint. They provide them with authentic acknowledgement and feedback from leadership on a regular basis and have an open door policy for ongoing employee feedback throughout the year.
Employee engagement can also be measured by customer experience. If your employees are truly enabled and engaged to do their best work, it is reflected in your customer experience.
This eBook will outline how support from leaders combined with learning and development opportunities creates exceptional experiences and engagement for your employees and the customers that they serve.
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